Contact information
Last updated: 17 September 2026
We’re here to help with orders, products, shade or product selection, consultations, delivery questions, returns, exchanges, privacy requests and other customer-care matters.
Business Information
Business name: Attach Hair
GSTIN: 27ACPFA7074H1ZZ
Business and correspondence address:
Flat No. 1607/B, Aviva CHSL
J.P. North Road, Near Garden City
Mira Road East, Mira-Bhayandar
Thane, Maharashtra 401107
India
Customer Care
Email: help@attachhair.com
WhatsApp: +91 88288 28632
Customer-care hours: Monday to Saturday, 11:00 AM–6:00 PM IST
Messages received outside customer-care hours will be reviewed during the next available customer-care period. Response times may be longer during holidays, major promotions or unusually high-volume periods.
When contacting us about an order, please include your order number and the email address or mobile number used to place the order. Do not send passwords, card-security codes, UPI PINs or online-banking credentials.
Video Consultations
For personalised product, shade, length, texture or styling guidance, you may book a video consultation with our team.
Consultation availability: Monday to Saturday, 10:00 AM–6:00 PM IST, subject to available appointment slots.
Appointments are scheduled through Google Calendar and are normally conducted through Google Meet. Consultation guidance is general product guidance and does not constitute medical advice or guarantee an exact shade match, blend, fit or aesthetic result.
Customer Grievances
Customer Care & Grievance Officer — Attach Hair
Email: help@attachhair.com
WhatsApp: +91 88288 28632
Hours: Monday to Saturday, 11:00 AM–6:00 PM IST
Please include your full name, order number where applicable, a clear description of the concern, and any relevant supporting information.
We aim to acknowledge customer grievances within forty-eight (48) hours and work toward resolving them within one (1) month of receipt, subject to the nature of the matter and any additional information required.
Returns and Exchanges
Do not courier or deliver a product to the business address without written approval and return instructions from Attach Hair.
Unauthorised returns may not be accepted. Before sending a product, review our Return, Refund & Exchange Policy and contact customer care within the applicable claim period.
Business Address and Visits
The address above is provided for business identification and correspondence. It should not be treated as a walk-in retail store, consultation location or automatic return address. Please contact us and receive confirmation before arranging any visit, courier or physical delivery.
Need Help?
We’re here to hear you out. ✦
Got a doubt? Just click here.
— Team Attach Hair 🫶🏻✨