At Attach Hair, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Attach Hair collects, uses, stores and protects your personal information when you interact with our services.
1. About This Privacy Policy
This Privacy Policy applies to information collected through our website, online orders, the Hair Match Quiz, WhatsApp conversations initiated through our site, and all customer support interactions.
2. Information We Collect
A. Information You Provide
- Full name and email address
- Mobile and WhatsApp number
- Billing and shipping addresses
- Product preferences and account details
5. How We Use Hair Match Quiz Results
Our Hair Match Quiz is designed to help customers find products that may be suitable based on the information they provide. Quiz results are recommendations and should not be treated as a guarantee that a particular product, shade, texture or length will be an exact match.
4. WhatsApp Communication
If you choose to contact Attach Hair through WhatsApp, information that you provide during the conversation may be used to answer questions, help identify suitable products, or assist with an order. Please avoid sending sensitive personal information through WhatsApp.
3. How We Use Your Information
We use your information to fulfil orders, process payments, provide customer support, and offer personalized hair recommendations through our Hair Match Guide.
6. Payment Information
Payments are processed through trusted third-party providers. Attach Hair does not store complete payment card details on our own systems.
12. Your Privacy Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact our privacy team.